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Dr Diane Mollenkopf

Contact

Department: Management, Marketing and Entrepreneurship

Email: diane.mollenkopf@canterbury.ac.nz

Phone Number: +64 3 369 3999 ext. null

Office: Merermere - Room 234

Language: English

About
Research / Creative works
Methods & Equipment

Fields of Research

  • Sustainable Supply Chain Management
  • Food Security
  • Supply Chain Integration
  • Closed Loop Supply Chain Management
  • Logistics Strategy

Researcher Summary

In mid-2019, I (happily) relocated back to New Zealand, after 17 years in the United States (my home country). Most recently I spent 14 years at the University of Tennessee, having served a previous 3 years at Michigan State University. Both universities have strong reputations in supply chain management, so I bring my experiences from those institutions with me to my current role at UC. My earliest academic role was at Lincoln University, NZ, from 1994-2002.

Prior to pursuing an academic career, I worked for ten years as a logistics and product manager for several international organizations, primarily in the cosmetics industry. My responsibilities included managing U.S. inventories and coordinating production/shipping from European factories, as well as managing transportation and delivery activities, both internationally and domestically.

I have taught at the undergraduate, masters and Ph.D. levels, focusing primarily on distribution, logistics and supply chain strategy. My research interests relate to logistics/supply chain integration and supply chain sustainability. Specific research topics include returns management and closed-loop supply chains in the circular economy, supply chain integrity and transparency, supply chain sustainability within food supply chains. My research has been published in leading logistics and supply chain management journals, such as The Journal of Business Logistics, Journal of Operations Management, Journal of Supply Chain Management, Decision Sciences Journal, International Journal of Physical Distribution & Logistics Management, and the MIT Sloan Management Review.

Subject Area: Disciplines

  • Management, Human Resources, Industrial Relations, International Business and Other Business: Logistics; Supply Chain

Research/Scholarly/Creative Works

(Displaying research/scholarly/creative work from 1995 to 2020)
Journal Articles
  • Mollenkopf D., Ozanne L. and Stolze H. (2020) A Transformative Supply Chain Response to COVID-19. Journal of Service Management http://dx.doi.org/10.1108/JOSM-05-2020-0143.
  • Rose WJ., Mollenkopf DA., Autry CW. and Williams BD. (2020) Tailoring Transportation Planning Decisions to Diverse Urban Environments. Decision Sciences 51(4): 920-961. http://dx.doi.org/10.1111/deci.12397.
  • Pellathy DA., Mollenkopf DA., Stank TP. and Autry CW. (2019) Cross-Functional Integration: Concept Clarification and Scale Development. Journal of Business Logistics 40(2): 81-104. http://dx.doi.org/10.1111/jbl.12206.
  • Castillo VE., Mollenkopf DA., Bell JE. and Bozdogan H. (2018) Supply Chain Integrity: A Key to Sustainable Supply Chain Management. Journal of Business Logistics 39(1): 38-56. http://dx.doi.org/10.1111/jbl.12176.
  • Pellathy DA., In J., Mollenkopf DA. and Stank TP. (2018) Middle-range theorizing on logistics customer service. International Journal of Physical Distribution & Logistics Management 48(17): 2-18. http://dx.doi.org/10.1108/IJPDLM-10-2017-0329.
  • Stolze HJ., Mollenkopf DA., Thornton LD., Brusco MJ. and Flint DJ. (2018) Supply Chain and Marketing Integration: Tension in Frontline Social Networks. Journal of Supply Chain Management 54(3): 3-21. http://dx.doi.org/10.1111/jscm.12169.
  • Wang Y., Hazen BT. and Mollenkopf DA. (2018) Consumer value considerations and adoption of remanufactured products in closed-loop supply chains. Industrial Management & Data Systems 118(2): 480-498. http://dx.doi.org/10.1108/IMDS-10-2016-0437.
  • Busse C. and Mollenkopf DA. (2017) Under the umbrella of sustainable supply chain management: emergent solutions to real-world problems. International Journal of Physical Distribution and Logistics Management 47 5: 342-343. http://dx.doi.org/10.1108/IJPDLM-03-2017-0130.
  • Hazen BT., Mollenkopf DA. and Wang Y. (2017) Remanufacturing for the Circular Economy: An Examination of Consumer Switching Behavior. Business Strategy and the Environment 26 4: 451-464. http://dx.doi.org/10.1002/bse.1929.
  • Stank TP., Pellathy DA., In J., Mollenkopf DA. and Bell JE. (2017) New Frontiers in Logistics Research: Theorizing at the Middle Range. Journal of Business Logistics 38 1: 6-17. http://dx.doi.org/10.1111/jbl.12151.
  • Kirchoff JF., Tate WL. and Mollenkopf DA. (2016) The impact of strategic organizational orientations on green supply chain management and firm performance. International Journal of Physical Distribution and Logistics Management 46 3: 269-292. http://dx.doi.org/10.1108/IJPDLM-03-2015-0055.
  • Rose WJ., Mollenkopf DA., Autry CW. and Bell JE. (2016) Exploring urban institutional pressures on logistics service providers. International Journal of Physical Distribution and Logistics Management 46 2: 153-176. http://dx.doi.org/10.1108/IJPDLM-03-2015-0068.
  • Stolze HJ., Mollenkopf DA. and Flint DJ. (2016) What is the Right Supply Chain for Your Shopper? Exploring the Shopper Service Ecosystem. Journal of Business Logistics 37 2: 185-197. http://dx.doi.org/10.1111/jbl.12122.
  • Frankel R. and Mollenkopf DA. (2015) Cross-functional integration revisited: Exploring the conceptual elephant. Journal of Business Logistics 36 1: 18-24. http://dx.doi.org/10.1111/jbl.12081.
  • Tate WL., Mollenkopf D., Stank T. and Da Silva AL. (2015) Integrating supply and demand. MIT Sloan Management Review 56 4: 16-18.
  • Mollenkopf DA. (2014) What Does It Take to Get Published These Days? International Journal of Physical Distribution and Logistics Management 44 3.
  • Bell JE., Mollenkopf DA. and Stolze HJ. (2013) Natural resource scarcity and the closed-loop supply chain: a resource-advantage view. International Journal of Physical Distribution & Logistics Management 43: 351-379. http://dx.doi.org/10.1108/IJPDLM-03-2012-0092.
  • Bell JE., Autry CW., Mollenkopf DA. and Thornton LM. (2012) A natural resource scarcity typology: Theoretical foundations and strategic implications for supply chain management. Journal of Business Logistics 33 2: 158-166. http://dx.doi.org/10.1111/j.0000-0000.2012.01048.x.
  • Mollenkopf DA., Frankel R. and Russo I. (2011) Creating value through returns management: Exploring the marketing-operations interface. Journal of Operations Management 29 5: 391-403. http://dx.doi.org/10.1016/j.jom.2010.11.004.
  • Guzman-Siller CF., Twede D. and Mollenkopf DA. (2010) Differences in the Perception of Pallet Systems between U.S. and Canadian Grocery Retailers. 41 3.
  • Mollenkopf D., Stolze H., Tate WL. and Ueltschy M. (2010) Green, lean, and global supply chains. International Journal of Physical Distribution and Logistics Management 40 1-2: 14-41. http://dx.doi.org/10.1108/09600031011018028.
  • Ross AD., Jayaraman V., Rodrigues A. and Mollenkopf DA. (2010) Repositioning of reusable containers in a sustainable global supply chain environment. International Journal of Mathematics in Operational Research 2 2: 178-204. http://dx.doi.org/10.1504/IJMOR.2010.030816.
Chapters
  • Mollenkopf D. (2018) Closed Loop Supply Chain Management. In Stank T; Scott S (Ed.), Leveraging Supply Chain Management to Drive Organizational Success (1st ed.)Great River Learning.
  • Mollenkopf D. (2018) Sustainability. In Scott S; Stank T (Ed.), Leveraging Supply Chain Management to Drive Organizational SuccessGreat River Learning.
  • Mollenkopf DA., Frankel R. and Russo I. (2016) Sell Right, Not More: Leveraging Internal Integration to Mitigate Product Returns. In Autry CW; Moon MA (Ed.), Achieving Supply Chain Integration Connecting the Supply Chain Inside and Out for Competitive Advantage: 177-202. Old Tappan, NJ: Pearson FT Press.
  • Mollenkopf DA., Stank TP. and Tate WL. (2016) Maximizing Organizational Value Creation Across the Great Divide. In Autry CW; Moon MA (Ed.), Achieving Supply Chain Integration: Connecting the Supply Chain Inside and Out for Competitive Advantage: 47-78. Old Tappan, New Jersey: Pearson FT Press.
  • Mollenkopf D. and Hickling G. (2000) Global Music: An Application in Web-based Retailing. In Clemes M (Ed.), New Zealand Marketing Cases (4h ed.): 115-123. New Zealand: Daphne Brasell Associates, Ltd..
  • Mollenkopf D. and Moore V. (1998) The Current Status of Congruity Theory. In Earl P; Kemp S (Ed.), The Elgar Companion to Consumer Research and Economic Psychology: 92-99.Edward Elgar Publishing, Ltd.
  • Mollenkopf D. (1995) Snapple Beverage Company. In Rosenbloom B (Ed.), Marketing Channels: A Management View (5th edition ed.) Chicago, USA: The Dryden Press.

Research Groups

  • Transport Research Hub

Key Methodologies

  • Grounded Theory
  • Case Study (Inductive and Deductive; Qualitative and Quantitative)
  • Middle-Range Theorizing
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