UC Research Profile - University of Canterbury - New Zealand

Associate Professor Lucie Kathleen Ozanne

Contact

Department: Management, Marketing and Entrepreneurship

Email: lucie.ozanne@canterbury.ac.nz

Direct Dial: +64 3 3694073

Office: Merermere - Room 302b

Language: English

Research / Creative works

Fields of Research

Transformative Consumer Research
Sharing Economy
Community Resilience
Corporate social responsibility

Researcher Summary

Research interests include social marketing and corporate social responsibility.

Subject Area: Disciplines

Management, Human Resources, Industrial Relations, International Business and Other Business: Ethics and Corporate Social Responsibility
Marketing and Tourism: Strategic Marketing

Resources

Staff webpage

ozanne.jpg

Research/Scholarly/Creative Works

Journal Articles

Ozanne LK. and Prayag G. (2022) Exploring Airbnb Host Wellbeing and Host-Guest Conflicts in Network Hospitality. Frontiers in Psychology 13 http://dx.doi.org/10.3389/fpsyg.2022.805761.

Ozanne LK., Ballantine PW. and McMaster A. (2022) Understanding Food Waste Produced by University Students: A Social Practice Approach. Sustainability (Switzerland) 14(17) http://dx.doi.org/10.3390/su141710653.

Ozanne LK., Chowdhury M., Prayag G. and Mollenkopf D. (2022) SMEs navigating COVID-19: The influence of social capital and dynamic capabilities on organizational resilience. Industrial Marketing Management 104: 116-135. http://dx.doi.org/10.1016/j.indmarman.2022.04.009.

Papaoikonomou E., Albinsson PA., Ozanne LK., Marine-Roig E. and Perera BY. (2022) Editorial: Can the sharing economy contribute to wellbeing? Exploring the impact of the sharing economy on individual and collective wellbeing. Frontiers in Psychology 13 http://dx.doi.org/10.3389/fpsyg.2022.1030430.

White S., Ballantine P. and Ozanne L. (2022) Consumer Adoption of Plant-Based Meat Substitutes: A Network of Social Practices. Appetite.

Ozanne L. and Ozanne JL. (2021) Disaster Recovery: How Ad Hoc Marketing Systems Build and Mobilize Social Capital for Service Delivery. Jounral of Public Policy & Marketing.

Ozanne L., Stronelli J., Luchs M. and Mick D. (2021) Enabling and Cultivating Wiser Consumption: The Roles of Marketing and Public Policy. Journal of Public Policy and Marketing.

Prayag G., Ozanne L. and Spector S. (2021) A psychological wellbeing perspective of long-term disaster recovery following the Canterbury earthquakes. International Journal of Disaster Risk Reduction.

Fang S., Prayag G., Ozanne L. and de Vries H. (2020) Psychological Capital, Coping Mechanisms and Organizational Resilience: Insights from the 2016 Kaikoura Earthquake, New Zealand. Tourism Management Perspectives 34(April) http://dx.doi.org/10.1016/j.tmp.2020.100637.

Mollenkopf D., Ozanne L. and Stolze H. (2020) A Transformative Supply Chain Response to COVID-19. Journal of Service Management http://dx.doi.org/10.1108/JOSM-05-2020-0143.

Ozanne L. and Ozanne JL. (2020) The Power of Sharing to Support Consumers through Liminality. Australasian Marketing Journal http://dx.doi.org/10.1016/j.ausmj.2020.06.006.

Ozanne L., Ballantine P. and Mitchell T. (2020) Investigating the Methods and Effectiveness of Crisis Communication. Journal of Nonprofit and Public Sector Marketing http://dx.doi.org/10.1080/10495142.2020.1798856.

Prayag G., Ozanne L., Martin-Neuninger R. and Fieger P. (2020) Integrating MLP and ‘After ANT’ to Understand Perceptions and Response of Regime Actors to Airbnb. Current Issues in Tourism http://dx.doi.org/10.1080/13683500.2020.1768226.

Arbouw P., Ballantine PW. and Ozanne LK. (2019) Sustainable brand image: An examination of ad-brand incongruence. Marketing Intelligence and Planning 37(5): 513-526. http://dx.doi.org/10.1108/MIP-08-2018-0307.

Ballantine P., Ozanne L. and Bayfield R. (2019) Why buy free? Exploring perceptions of bottled water consumption and Its environmental consequences. Sustainability 11(3) 757: 11. http://dx.doi.org/10.3390/su11030757.

Ballantine PW., Ozanne LK. and Bayfield R. (2019) Why buy free? Exploring perceptions of bottled water consumption and its environmental consequences. Sustainability (Switzerland) 11(3) http://dx.doi.org/10.3390/su11030757.

Philip H., Ozanne L. and Ballantine P. (2019) Exploring Online Peer-to-Peer Swapping: A Social Practice Theory of Online Swapping. Journal of Marketing Theory and Practice 27(4): 413-429. http://dx.doi.org/10.1080/10696679.2019.1644955.

Ozanne LK., Ozanne JL. and Phipps M. (2018) Tactical Moments of Creative Destruction for Affordable Housing. Journal of Macromarketing 38(2): 139-153. http://dx.doi.org/10.1177/0276146717745644.

Prayag G. and Ozanne LK. (2018) A systematic review of peer-to-peer (P2P) accommodation sharing research from 2010 to 2016: progress and prospects from the multi-level perspective. Journal of Hospitality Marketing and Management 27(6): 649-678. http://dx.doi.org/10.1080/19368623.2018.1429977.

Ozanne LK. and Ozanne JL. (2016) How alternative consumer markets can build community resiliency. European Journal of Marketing 50(3-4): 330-357. http://dx.doi.org/10.1108/EJM-12-2014-0802.

Ozanne LK., Phipps M., Weaver T., Carrington M., Luchs M., Catlin J., Gupta S., Santos N., Scott K. and Williams J. (2016) Managing the tensions at the intersection of the triple bottom line: A paradox theory approach to sustainability management. Journal of Public Policy and Marketing 35(2): 249-261. http://dx.doi.org/10.1509/jppm.15.143.

Veer E., Ozanne LK. and Hall MC. (2016) Sharing Cathartic Stories Online: The Internet as a Means of Expression Following a Crisis Event. Journal of Consumer Behaviour 15(4): 314-324. http://dx.doi.org/10.1002/cb.1569.

Philip H., Ozanne LK. and Ballantine PW. (2015) Examining temporary disposition and acquisition in peer-to-peer renting. Journal of Marketing Management 31(11-12): 1310-1332. http://dx.doi.org/10.1080/0267257X.2015.1013490.

Pettigrew S., Anderson L., Boland W., de La Ville VI., Fifita IME., Fosse-Gomez MH., Kind M., Luukkanen L., Martin I. and Ozanne LK. (2014) The experience of risk in families: conceptualisations and implications for transformative consumer research. Journal of Marketing Management 30(17-18): 1772-1799. http://dx.doi.org/10.1080/0267257X.2014.955044.

Phipps M., Ozanne LJ., Luchs MG., Subrahmanyan S., Kapitan S., Catlin JR., Gau R., Naylor RW., Rose RL. and Simpson B. (2013) Understanding the inherent complexity of sustainable consumption: A social cognitive framework. Journal of Business Research 66(8): 1227-1234. http://dx.doi.org/10.1016/j.jbusres.2012.08.016.

Su YP., Hall CM. and Ozanne L. (2013) Hospitality industry responses to climate change: A benchmark study of Taiwanese tourist hotels. Asia Pacific Journal of Tourism Research 18(1-2): 92-107. http://dx.doi.org/10.1080/10941665.2012.688513.

Ballantine PW., Arbouw P. and Ozanne LK. (2012) Learning to Resist: The Challenges Faced by Beginner Voluntary Simplifiers. Advances in Consumer Research 39: 404-408.

Sandhu S., Smallman C., Ozanne LK. and Cullen R. (2012) Corporate environmental responsiveness in India: lessons from a developing country. Journal of Cleaner Production 35: 203-213. http://dx.doi.org/10.1016/j.jclepro.2012.05.040.

Luchs M., Walker Naylor R., Rose RL., Catlin JR., Gau R., Kapitan S., Mish J., Ozanne LK., Phipps M. and Simpson B. (2011) Toward a Sustainable Marketplace: Expanding Options and Benefits for Consumer. Journal of Research for Consumers 19: 1-12.

Ozanne LK. and Le Cren N. (2011) Consequences of corporate environmental strategies in New Zealand organizations. Marketing Intelligence and Planning 29(2): 156-177. http://dx.doi.org/10.1108/02634501111117601.

Ozanne LK. and Ozanne JL. (2011) A Child's Right to Play: The Social Construction of Civic Virtues in Toy Libraries. Journal of Public Policy and Marketing 30(1): 264-278. http://dx.doi.org/10.1509/jppm.30.2.264.

Prothero A., Dobscha S., Freund J., Kilbourne WE., Luchs M., Ozanne L. and Thøgersen J. (2011) Sustainable Consumption: Opportunities for Consumer Research and Public Policy. Journal of Public Policy and Marketing 30(1): 31-38. http://dx.doi.org/10.1509/jppm.30.1.31.

Menguc B., Auh S. and Ozanne L. (2010) The Interactive Effect of Internal and External Factors on a Proactive Environmental Strategy and Its Influence on a Firm's Performance. Journal of Business Ethics 94(2): 279-298. http://dx.doi.org/10.1007/s10551-009-0264-0.

Ozanne LK. (2010) Learning To Exchange Time: Benefits and Obstacles To Time Banking. International Journal of Community Currency Research 14: 16pp.

Ozanne LK. and Ballantine PW. (2010) Sharing as a form of anti-consumption? An examination of toy library users. Journal of Consumer Behaviour 9(6): 485-498. http://dx.doi.org/10.1002/cb.334.

Sandu S., Ozanne LK., Smallman C. and Cullen R. (2010) Consumer Driven Corporate Environmentalism: Fact or Fiction? Business Strategy and the Environment 19(6): 356-366. http://dx.doi.org/10.1002/bse.686.

Gan C., Wee HY., Ozanne L. and Kao TH. (2008) Consumers' purchasing behavior towards green products in New Zealand. Innovative Marketing 4(1): 93-102.

Bigsby HR. and Ozanne LK. (2007) The Effect of Forest Context on Consumer Preferences for Environmentally Certified Forest Products in New Zealand and Australia. Journal of Forest Products Business Research 4 Article 5.

Menguc B. and Ozanne LK. (2005) Challenges of the 'Green Imperative': A Natural Resource-based Approach to the Environmental Orientation-Financial Performance Relationship. Journal of Business Research 58(4): 430-438.

Gan C., Ozanne L. and Assane D. (2004) A Probit Analysis of New Zealand Consumers’ Perceptions, Attitudes, and Purchasing Behaviours toward Environmentally Friendly Products. International Journal of Applied Business and Economic Research 2(1): 1-20.

Gan C., Ozanne L. and Diagne A. (2004) A Probit Analysis of New Zealand Consumers' Perceptions, Attitudes and Purchasing Behaviours Toward Environmentally Friendly Products. International Journal of Applied Business and Economic Research 2(1): 1-20.

Ozanne LK. and Vlosky RP. (2003) Certification from the U.S. consumer perspective: A comparison from 1995 and 2000. Forest Products Journal 53(3): 13-21.

Bigsby H. and Ozanne LK. (2002) The Purchase Decision: Consumers and Environmentally Certified Wood Products. Forest Products Journal 52(7/8): 100-105.

Bigsby H. and Ozanne LK. (2002) The purchase decision: Consumers and environmentally certified wood products. Forest Products Journal 52(7-8): 100-105.

Tay Richard Ozanne LK. (2002) Who are We Scaring with High Fear Road Safety Advertising Campaigns?,”. Asia Pacific Journal of Transport 4(Summer): 1-12.

Bigsby HR. and Ozanne LK. (2001) Consumer preference for environmentally certified forest products in New Zealand. New Zealand Journal of Forestry 46(3): 36-41.

Clemes MD., Ozanne LK. and Laurensen WL. (2001) Patients' Perceptions of Service Quality Dimensions: An Empirical Examination of Health Care in New Zealand. Health Marketing Quarterly 19(1): 3-22.

Clemes MD., Ozanne LK. and Tram L. (2001) An Examination of Students' Perceptions of Service Quality in Higher Education. Journal of Marketing for Higher Education 10(3): 1-19.

Ozanne L., Bigsby H. and Gan C. (2001) A conjoint analysis of New Zealand consumer preference for environmentally certified forest products. USDA Forest Service - General Technical Report PNW (520): 7-15.

Mollenkopf DA., Gibson A. and Ozanne L. (2000) The Integration of Marketing and Logistics Functions: An Empirical Examination of New Zealand Firms. Journal of Business Logistics 21 2: 89-112.

Ozanne LK., Humphrey CR. and Smith PM. (1999) Gender, Environmental Concern and Interest in Forest Certification: Mohai's Paradox Revisited. Society & Natural Resources 12: 613-622.

Vlosky RP., Aguirre JA., Soihet Montes EC., Ozanne LK. and Silva G. (1999) Certification in Honduras: Perspectives of wood product manufacturers, consumers, NGOs and government forest policymakers. Forestry Chronicle 75(4): 646-654. http://dx.doi.org/10.5558/tfc75646-4.

Vlosky RP., Ozanne LK. and Fontenot RJ. (1999) A conceptual model of US consumer willingness-to-pay for environmentally certified wood products. Journal of Consumer Marketing 16(2): 122-140.

Ozanne LK. and Smith PM. (1998) Segmenting the Market for Environmentally Certified Wood Products. Forest Science 44(3): 379-389.

Vlosky RP. and Ozanne LK. (1998) Environmental certification of wood products: The U.S. manufacturers' perspective. Forest Products Journal 48(9): 21-26.

Ozanne LK. and Vlosky RP. (1997) Willingness to pay for environmentally certified wood products: A consumer perspective. Forest Products Journal 47(6): 39-48.

Vlosky RP. and Ozanne LK. (1997) Forest products certification: The business customer perspective. Wood and Fiber Science 29(2): 195-208.

Ozanne LK. and Smith PM. (1996) Consumer segments for environmentally marketed wooden household furniture. Wood and Fiber Science 28(4): 461-477.

Ozanne LK. and Vlosky RP. (1996) Wood products environmental certification: The United States perspective. Forestry Chronicle 72(2): 157-165. http://dx.doi.org/10.5558/tfc72157-2.

OZANNE LK. and SMITH PM. (1993) STRATEGIES AND PERSPECTIVES OF INFLUENTIAL ENVIRONMENTAL-ORGANIZATIONS TOWARD TROPICAL DEFORESTATION. FOREST PRODUCTS JOURNAL 43(4): 39-49.

Edited Volumes

Fortin D; Ozanne L (Ed.) (2017) Proceedings of the 2016 Australian and New Zealand Marketing Academy Conference (ANZMAC 2016). Christchurch, New Zealand: University of Canterbury. 1098.

Fortin D. and Ozanne LK. (2016) Book of Abstracts, Australia New Zealand Marketing Academy Conference.. Christchurch, New Zealand: University of Canterbury. 300.

Fortin D; Ozanne LK (Ed.) (2016) Marketing in a Post-Disciplinary Era, ANZMAC 2016 Abstracts. Christchurch, New Zealand: University of Canterbury. 1-185.

Veer E., Ballantine PW. and Ozanne LK. (2013) Asia-Pacific Advances in Consumer Research Volume 10. Duluth: Association for Consumer Research. 472pp.

Chapters

Ozanne LK., Prayag G. and Martin-Neuninger R. (2022) Hosting via Airbnb Motivations and operational complexities. The Sharing Economy and the Tourism IndustryGoodfellow Publishers. http://dx.doi.org/10.23912/9781915097064-5110.

Ozanne LK., Prayag G. and Martin-Neuninger R. (2022) Hosting via Airbnb: Motivations and operational complexities. In Rahimi R; Taheri B; Buhalis D (Ed.), The Sharing Economy and the Tourism Industry: Perspectives, Opportunities and Challenges: 39-56.Good Fellow. http://dx.doi.org/10.23912/9781915097064-4970.

Fang SE., Prayag G. and Ozanne LK. (2020) Earthquakes, Psychological Resilience and Organizational Resilience: Tourism Entrepreneurs in Kaikōura, New Zealand. Tourism and Earthquakes: 153-167.

Ozanne L. (2019) Creating Value to Mitigate Disaster Harm: How the Sharing Economy can Support Consumers and Policy Makers. In Belk R; Eckhardt G; Bardhi F (Ed.), Handbook of the Sharing Economy: 254-265. Cheltenham, UK: Elgar.

Ozanne JL. and Ozanne LK. (2018) How is collaboration beneficial to you and your business? Mapping Out Marketing: Navigation Lessons from the Ivory Trenches: 168-170. http://dx.doi.org/10.4324/9781315112602-50.

Philip HE., Ozanne LK. and Ballantine PW. (2017) The Rise and Fall of Peer-to-Peer Collaborative Consumption Based Businesses: A Perspective from Two Types of Collaborative Consumption Practices. In Albinsson PA; Perera Y (Ed.), Sharing Economy: Possibilities, Challenges, and the Way Forward Westport: Praeger Publishing.

Ozanne LK. and Ozanne JL. (2015) A Child's Right to Play: The Social Construction of Civic Virtues in Toy Libraries. In Hewer P; Jafar A; Hamilton K (Ed.), New Directions in Consumer Research London: Sage Publications.

Sandhu S., Smallman C., Ozanne LK. and Cullen R. (2014) Environmental responsiveness and cost savings: effect or driver? In Sandhu S; McKenzie S; Harris H (Ed.), Linking Local and Global Sustainability: 55-70. New York: Springer.

Reports

Martin R., Ozanne L., Prayag G., Fieger P. and Hall M. (2019) Airbnb and the Formal Accommodation Sector: Perceptions of Stakeholders.Commissioned by Christchurch NZ.

Ozanne LK., Ozanne JL. and Martin-Neuninger R. (2019) The Social Benefits of Toy Libraries in Australia. In The Social Benefits of Toy Libraries in Australia, University of Canterbury. Commissioned by Toy Libaraies Australia. 1-60.

Prayag G., Ozanne L., Hall M., Martin R. and Fieger P. (2019) Airbnb and the Formal Accommodation Sector: Perceptions of Stakeholders. In Airbnb and the Formal Accommodation Sector: Perceptions of Stakeholders, University of Canterbury. 32.

Ozanne JL. and Ozanne LK. (2013) Developing Local Partners in Emergency Planning and Management: Lyttleton Time Bank as a Builder and Mobiliser of Resources during the Canterbury Earthquakes.Commissioned by Ministry of Civil Defence and Emergency Management. 45pp.

Ozanne L., Ozanne JL. and Ballantine P. (2011) A NATIONAL STUDY OF TOY LIBRARY USERS. In A NATIONAL STUDY OF TOY LIBRARY USERS, University of Canterbury. 23.

Ozanne L. and Bigsby H. (2003) Forest Certificaiton and Wood Use in Australia: Perceptions and Intentions in the Value Chain. In Forest Certificaiton and Wood Use in Australia: Perceptions and Intentions in the Value Chain, Lincoln University. Commissioned by AFFA and FWPRDC. 1-199.

Mollenkopf D. and Ozanne LK. (1999) The Lincoln Connection: Understanding Carpool Behavior. In The Lincoln Connection: Understanding Carpool Behaviour. Part 2 of a 2-Part Study., Commissioned by NZ Energy Efficiency and Conservation Authority (EECA).

Mollenkopf D., Ozanne L., Harrison G. and Ballantine P. (1998) Assessing Ridesharing Behaviours, Attitudes and Incentives/Barriers To Ridesharing Behaviour at Lincoln University.Lincoln University. Commissioned by Energy Efficiency and Conservation Authority. 36.

Mollenkopf D., Ozanne LK., Harrison G. and Ballantine P. (1998) The Lincoln Connection: Usage Analysis and User Profile. Part 1 of a 2-Part Study. In The Lincoln Connection: Usage Analysis and User Profile. Part 1 of a 2-Part Study, Commissioned by NZ Energy Efficiency and Conservation Authority (EECA).

Conference Contributions - Published

Ozanne L. and Mitchell T. (2019) Investigating the methods and effectiveness of crisis communication. In Richard J; Kadirov D (Eds). 2019 ANZMAC Conference Proceedings: 482-485. Wellington, NZ: Victoria University.

White S., Ballantine P. and Ozanne L. (2019) Driving substitution: The case of plant-based meat. In Richard J; Kadirov D (Eds). 2019 ANZMAC Conference Proceedings: 204-204. Victoria University.

Brown A., Morrish S., Walker B. and Ozanne LK. (2017) The Catalytic Role of Business-Based Champions: Partnerships with Commercial Organisations as Experienced by New Zealand Based Non-Profits. In Proceedings of the 10th ISTR Asia Pacific Regional Conference, Jakarta.

Philip H., Ballantine P. and Ozanne LK. (2017) Exploring User Motivations of P2P Online Swapping. In.

Ozanne L. and Ozanne J. (2016) Lyttelton Time Bank as a builder and mobiliser of resources during the Canterbury earthquakes. In Proceedings of People in Disasters Conference: 53.

Ozanne LK. and Ozanne J. (2016) Exploring Different Forms of Service Exchange within a Collaborative Exchange Network. In Fortin D; Ozanne LK (Eds). Marketing in a Post-Disciplinary Era: 820-820. Christchurch, New Zealand: University of Canterbury.

Ozanne LK. and Ozanne JL. (2016) Morphing Community as First Responder Policy: Time Banks as Emergency Response Organizations. In.

Phipps M., Ozanne J., Ozanne L., Jayawickrama W. and Lundahl O. (2016) Dynamic Innovations to Mobilize Social Connectivity during High Velocity Disasters. In.

Ozanne J. and Ozanne LK. (2014) Community Resiliency in the Aftermath of the New Zealand Earthquakes. In Advances in Consumer Research 42.

Ballantine PW., Arbouw P. and Ozanne LK. (2011) Learning to Resist: The Challenges Faced by Beginner Voluntary Simplifiers. In.

Sandhu., S., Smallman., C., Ozanne., K L. and Cullen. (2011) Environmental responsiveness and cost savings: effect or driver? In.

Ballantine P., Bayfield R. and Ozanne L. (2010) Tap or Bottle? Understanding Why People Buy Bottled Water. In.

Ballantine PW., Arbouw P. and Ozanne LK. (2010) Learning to resist: the challenges faced by beginner voluntary simplifiers. In ICAR/NACRE 2010 Proceedings: 33-36.

Ballantine PW., Bayfield R. and Ozanne LK. (2010) Tap of Bottled? Understanding Why People Buy Bottled Water. In.

Sandhu SK., Smallman C., Cullen R. and Ozanne LK. (2009) From the Base of the Pyramid: Corporate Environmentalism in Developing Countries. In.

Le Cren N. and Ozanne L. (2008) Consequences of Corporate Environmental Marketing Strategies in New Zealand Organisations. In Proceedings of the Australian and New Zealand Marketing Academy Conference 2008 Online: 7pp.

Sandhu S., Smallman C., Cullen R. and Ozanne L. (2008) Environmental Responsiveness and Cost Savings: Effect or Driver? In.

Sandhu S., Smallman C., Ozanne L. and Cullen R. (2007) The drivers of corporate environmentalism in India. In.

Ozanne LK. and Smith PM. (1997) Environmentally certified wood products: What do consumers think? In STRUCTURAL CHANGES WITHIN THE GLOBAL FORESTRY SECTOR: 99-103.

Ozanne LK. and Smith PM. (1996) Environmentally motivated consumer behavior: Implications for the household furniture industry. In ENVIRONMENTAL ISSUES AFFECTING THE FORESTRY AND FOREST PRODUCTS INDUSTRIES IN THE EASTERN UNITED STATES, PROCEEDINGS 219: 141-145.

Conference Contributions - Other

Prayag G. and Ozanne LK. (2020) If it quacks like a duck, it is a duck!” A Multi-level Perspective (MLP) of the Formal Accommodation Industry Perceptions and Responses to Airbnb. Auckland, New Zealand: 30th Annual Council for Australasian Tourism and Hospitality Education Conference 2020, 10-14 Feb 2020.

Ozanne L. (2019) Meet the Editors Session. Wellington, New Zealand: ANZMAC 2019, 2-4 Dec 2019.

Ozanne L. (2019) Special Session: Consumer Wisdom. Atlanta, GA, USA: Association for Consumer Research Conference, 17-20 Oct 2019.

Ozanne L. (2019) Special Session: Is success just the result of the amont of time you put into your research? Wellington, New Zealand: ANZMAC 2019, 2-4 Dec 2019.

Ozanne L. and Lee M. (2019) Track Chair: Macromarketing and Anti-Consumption. Cleveland, OH USA: 2019 Macro Marketing Conference, 25-26 Jun 2019.

Prayag G., Fang E. and Ozanne L. (2019) “I Feel Hopeful and Optimistic”: Post-Quake Psychological Resilience in Small Tourism Firms in Kaikoura, New Zealand. Ibiza, Spain: Critical Studies in Tourism, 25-29 Jun 2019.

Ballantine P. and Ozanne L. (2018) AMS World Marketing Congress - Track Chair. Porto, Portugal: Academy of Marketing Science - World Marketing Congress, 27-29 Jun 2018.

Marcus P., Ozanne J. and Ozanne LK. (2018) What Makes a House a Home? The Necessities of Tiny House Living. Odense, Denmark: Consumer Culture Theory, 28 Jun-1 Jul 2018.

Ozanne L. (2018) Special Session: Climbing the greasy pole: career progression for midcareer academics. Adelaide, Australia: Australia New Zealand Marketing Academy Conference, 3-5 Dec 2018.

Ozanne L. (2018) Special Session: Meet the Editors. Adelaide, Australia: Australia New Zealand Marketing Academy Conference, 3-5 Dec 2018.

Ozanne LK. and Kennedy A-M. (2018) Macromarketing and Public Policy Track. Adelaide, Australia: Australia and New Zealand Marketing Academy Conference, 3-5 Dec 2018.

Ozanne L. (2017) Roundtable: TCR Taskforce. San Diego, CA, USA: North American Association of Consumer Research Conference, 26-29 Oct 2017.

Ozanne LK. and Phipps M. (2016) Special Session - Community, Business, and Policy Partnerships to Mobilize for Disasters. San Luis Obispo, CA: 2016 Marketing and Public Policy Conference, 23-25 Jun 2016.

Ozanne LK. and Williams J. (2015) Environmental Sustainability and Justice. Washington, DC, USA: Marketing and Public Policy as a Force of Social Change, 4-6 Jun 2015.

Ozanne LK., Ozanne JL. and Phipps M. (2015) The Wicked Nature of Disasters. Melbourne, Australia: First Symposium on Wicked Problems in Consumer Research, 1-2 Sep 2015.

Ozanne LK., Phipps M. and Williams J. (2015) Managing Environmental Sustainability and Social Justice: An Inductive Approach. Philadelphia, PA, USA: 2015 Transformative Consumer Research, 31 May-2 Jun 2015.

Ozanne JL. and Ozanne LK. (2014) Community Resiliency in the Aftermath of the New Zealand Earthquakes. Baltimore, MD, USA: Association of Consumer Research North American Conference 2014, 23-26 Oct 2014.

Veer E., Ozanne LK. and Hall CM. (2014) Sharing Cathartic Stories Online: The Internet as a Means of Expression Following a Crisis Event. Brisbane, Australia: Australia New Zealand Marketing Academy, 1-3 Dec 2014.

Ozanne LK. (2013) Family, Risk and Consumption. Lille, France: 4th Conference for Transformative Consumer Research (TRC2013), 24-25 May 2013.

Philip H., Ballantine PW. and Ozanne LK. (2012) Consuming Collaboratively: Examining the Motivations for P2P Renting. Queenstown, New Zealand: Asia Pacific Association for Consumer Research Conference, 6-8 Jul 2012.

Veer E., Ballantine P. and Ozanne LK. (2012) Conference Co Chair. Queenstown, New Zealand: 2012 Asia-Pacific Association for Consumer Research Conference, 6-8 Jul 2012.

Ozanne L. (2011) Key Note Address. Christchurch, New Zealand: New Zealand National Time Bank Hui, 14-16 Oct 2011.

Ozanne L. (2011) Roundtable Session: Giving, Sharing, Consuming: Connecting Consumer Behaviors. St Louis, MO, USA: North American Conference of the Association of Consumer Research,, 13-16 Oct 2011.

Ozanne L. (2011) Track Chair: Sustainability and Social Issues in Management. Wellington, New Zealand: Australian and New Zealand Academy of Management Conference, 7-9 Dec 2011.

Ozanne L. and Ozanne JL. (2011) Innovative Community Exchange Systems: Grassroots Social Experiments in Sustainability. St Louis, MO, USA: North American Conference of the Association of Consumer Research,, 13-16 Oct 2011.

Ozanne LK. (2011) Sustainable Marketing. Waco, TX, USA: Transformative Consumer Research, 24-26 Jun 2011.

Fortin D. and Ozanne LK. (2010) Conference Co-Chair. Christchurch, New Zealand: Australia New Zealand Marketing Academy Conference - Doing More with Less, 29 Nov-1 Dec 2010.

Grimwood S. and Ozanne L. (2010) An Investigation of those Who Pass Along Viral Marketing Messages. Portland, OR, USA: 2010 Academy of Marketing Science (AMS) Annual Conference, 26-29 May 2010.

Ozanne JL. and Ozanne LK. (2010) Special Session: The Social Negotiation of New Transitional Forms of Exchange: From Environmental Critique to Community Building. Royal Holloway, University of London, UK: European Conference of the Association of Consumer Research, 30 Jun-3 Jul 2010.

Ozanne L. (2010) Roundtable Participant. Royal Holloway, UK: European Association for Consumer Research Conference, 30 Jun-3 Jul 2010.

Ozanne L. and Ozanne J. (2010) Building the Strength of the Local Community through Time Bank Exchanges. Royal Holloway University of London, UK: 2010 European Conference of the Association for Consumer Research, 30 Jun-3 Jul 2010.

Abdul-Razzaq SA., Ozanne LK. and Fortin D. (2009) Cutting Through the Clutter: A Field Experiment Measuring Behavioural Responses to a Ambient Form of Advertising. Melbourne, Australia: Australian & New Zealand Marketing Academy Conference (ANZMAC 2009), 30 Nov-3 Dec 2009.

Ozanne LK. (2009) Sustainable Marketing. Villanova, PA, USA: Transformative Consumer Research, 26-28 Jun 2009.

Ozanne LK. and Ozanne JL. (2009) Parental Mediation of the Market's Influence on their Children: Toy Libraries as Safe Havens. Leeds, UK: Academy of Marketing Annual Conference 2009, 7-9 Jul 2009.

Ozanne LK. and Ozanne JL. (2009) Relational Exchange within a Community Time Bank. Melbourne, Australia: 2009 ANZMAC Annual Conference, 30 Nov-3 Dec 2009.

Ozanne JL. and Ozanne LK. (2008) Chair: Exploring the Conceptual Boundaries of Sharing. Boston, MA, USA: Consumer Culture Theory Conference 2008, 19-22 Jun 2008.

Ozanne LK. and Ozanne JL. (2008) Building Community within a Toy Library: The Pleasures of Sharing. Boston, MA, USA: Consumer Culture Theory Conference 2008, 19-22 Jun 2008.

Mollenkopf D., Ozanne LK. and Lamb C. (2001) An Exploratory Look at New Zealand Consumers' Perceptions of Food Risks. Auckland, New Zealand: Australia New Zealand Marketing Academy Conference (ANZMAC), 5 Dec 2001.

Ozanne LK. and Mollenkopf D. (2001) Another Look at Carpooling: Using a Theoretical Framework to Understand Consumers' Intentions to Carpool. Washington, DC USA: Marketing and Public Policy Conference, 17 May 2001.

Ozanne LK. and Mollenkopf D. (1999) Understanding Consumer Intentions to Carpool: A Test of Alternative Models. Sydney, Australia: Australia New Zealand Marketing Academy Conference (ANZMAC), 26 Nov 1999.

Discussion/Working Papers

Su YP., Hall CM. and Ozanne L. (2011) Hospitality industry responses to climate change: A benchmark study of Taiwanese tourist hotels. Published on Academia.edu. 22pp.

Editorial Work

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Journal of Forest Products Business Research Editorial Board Member ( 2008 - 2023)

Review and Refereeing

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Australasian Marketing Journal ( 2006 - 2023)