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Professor Annette M Mills

Contact

Department: Department of Accounting and Information Systems

Email: annette.mills@canterbury.ac.nz

Direct Dial: +64 3 3693831

Office: Meremere 513

Language: English

About
Research / Creative works
Supervision
Networks
Projects
Methods & Equipment

Fields of Research

  • IT Use & Impacts on People
  • IT for Health and Wellbeing
  • Data Privacy & Security
  • IT Satisfaction and Service quality

Researcher Summary

My research focuses on the use and impacts of IT on people. My work emphasizes two aspects of IT impacts and people. The first concerns  data privacy and security and and second concerns behavioral and social aspects of IT use. My work has applications in business (e.g. Intelligent Applications, Digital Humans), health IT/Systems, and emergency management. I have also collaborated on projects in knowledge management, IT use in SMEs, and deception detection.

I am particularly excited about research on the potentials, challenges, and impacts of new and emerging technologies on people and society - technologies include smartphones, wearables, AI-enabled applications, and biometrics. My work also seeks insights into how individuals use IT (e.g. creative/innovative use, adapting to new technologies), and are impacted by IT (both positive and negative).

With over 2000 citations (h-index 17, i-index 20) and 70+ refereed articles my research has appeared in peer‐reviewed proceedings, edited books and journals including MIS Quarterly, Information and Management, Communications of the AIS, Journal of Knowledge Management, Business Process Management Journal, Information Systems Frontiers, and the Journal of Travel & Tourism Marketing.

I currently serve as Senior Editor for DATA BASE and for IT & People, as Section Editor for the Australian Journal of Information Systems, and Associate Editor for the Journal of Global Information Management.

Subject Area: Disciplines

  • Computer Science, Information Technology, Information Sciences: Information Systems

Resources

  • Staff webpage

Research/Scholarly/Creative Works

(Displaying research/scholarly/creative work for last six years)
Journal Articles
  • Adu EK., Mills A. and Todorova N. (2020) Factors influencing individuals’ personal health information privacy concerns. A study in Ghana. Information Technology for Development http://dx.doi.org/10.1080/02681102.2020.1806018.
  • Vaezi R., Mills A. and Chin W. (2019) User satisfaction with information systems: A comprehensive model of attribute-level satisfaction. Communications of the Association for Information Systems 45(1): 165-206. http://dx.doi.org/10.17705/1CAIS.04513.
  • George JF., Gupta M., Giordano G., Mills AM., Tennant VM. and Lewis CC. (2018) The effects of communication media and culture on deception detection accuracy. MIS Quarterly: Management Information Systems 42(2): 551-575. http://dx.doi.org/10.25300/MISQ/2018/13215.
  • Mendes-Filho L., Mills AM., Tan FB. and Milne S. (2018) Empowering the traveler: an examination of the impact of user-generated content on travel planning. Journal of Travel and Tourism Marketing 35(4): 425-436. http://dx.doi.org/10.1080/10548408.2017.1358237.
  • Todorova N. and Mills AM. (2018) Why do people share? A study of intrinsic and extrinsic motivation to share knowledge in organisations. International Journal of Knowledge Management 14(3): 1-20. http://dx.doi.org/10.4018/IJKM.2018070101.
  • Chevers DA., Mills AM., Duggan EW. and Moore SE. (2017) Toward a simplified software process improvement framework for small software development organizations. Journal of Global Information Technology Management 20(2): 110-130. http://dx.doi.org/10.1080/1097198X.2017.1321356.
  • Chevers D., Mills AM., Duggan E. and Moore S. (2016) An evaluation of software development practices among small firms in developing countries: A test of a simplified software process improvement model. Journal of Global Information Management 24(3): 45-70. http://dx.doi.org/10.4018/JGIM.2016070103.
  • Vaezi R., Mills A., Chin W. and Zafar H. (2016) User satisfaction research in information systems: Historical roots and approaches. Communications of the Association for Information Systems 38(1): 501-532. http://dx.doi.org/10.17705/1CAIS.03827.
  • Mansingh G., Rao L., Osei-Bryson K. and Mills A. (2015) Profiling internet banking users: A knowledge discovery in data mining process model based approach. Information Systems Frontiers 17(1): 193-215. http://dx.doi.org/10.1007/s10796-012-9397-2.
Chapters
  • Todorova N. and Mills A. (2020) Knowledge Sharing Motivation: An Integrated Model. In Jennex M (Ed.), Current Issues and Trends in Knowledge Management, Discovery, and Transfer: 171-200.IGI Global. http://dx.doi.org/10.4018/978-1-7998-2189-2.ch008.
  • Chin WW., Mills AM., Steel DJ. and Schwarz A. (2016) Multi-group Invariance Testing: An Illustrative Comparison of PLS Permutation and Covariance-Based SEM Invariance Analysis. In Abdi H; Esposito Vinzi G; Russolillo G; Saporta; Trinchera L (Ed.), The Multiple Facets of Partial Least Squares and Related Methods: 267-284. Switzerland: Springer International Publishing. http://dx.doi.org/10.1007/978-3-319-40643-5_20.
Conference Contributions - Published
  • Adu E., Todorova N. and Mills A.. (2019) Do Individuals in Developing Countries Care about Personal Health Information Privacy? An Empirical Investigation. In https://aisel.aisnet.org/confirm2019/.
  • Mills A. and Sahi N.. (2019) An Empirical Study of Home User Intentions towards Computer Security. In Proceedings HICSS 2019Hawaii International Conference on System Sciences. http://dx.doi.org/10.24251/hicss.2019.583.
  • Mills A. and Zheng Z.. (2019) The Future of Identity Management: Understanding Consumer Attitudes towards Biometric Identification. In Proceedings: CONF-IRM 2019: 7.
  • Adu E., Mills A. and Todorova N.. (2018) Drivers of Personal Health Information Privacy Concerns among Individuals in Developing Countries: A Conceptual Model. In Proceedings GLOBDEV2018.
  • Adu E., Mills A. and Todorova N.. (2017) The Digitization of Healthcare: Understanding Personal Health Information Disclosure by Consumers in Developing Countries - An Extended Privacy Calculus Perspective. In Proceedings of ACIS 2017: 9.
  • Zhang J., Mills A. and Todorova N.. (2017) Emergency Notification on Mobile Devices – A Trade -off between Protection Motivation and Privacy Concern. In Proceedings of ACIS 2017: 9.
  • Martin G., Gupta H., Wingreen SC. and Mills A.. (2015) An Analysis of Personal Information Privacy Concerns Using Q-Methodology. In ACIS 2015 Proceedings - 26th Australasian Conference on Information Systems.
  • Tennant V., Mills A. and Chin WW.. (2015) The Effect of Feedback on Change in Post-Adoption Use of Information Systems. In ICIS 2015 Proceedings: 11pp.

Student Supervision

Displaying all items.
    Current
  • PhD - Adu EK: The Digitization of Healthcare: Examining Consumer Willingness to Disclose Personal Health Information in Developing Countries: The Case of Ghana
  • PhD - Tewari N: Changing State of Data Privacy and Surveillance
  • Masters - Keppel M: The Effects of Fear Appeal on Real World Personal Online Account Password Hygiene Habit
  • Completed
  • PhD - Chevers D: Facilitating the Adoption Of Software Process Improvement Methods in the English-Speaking Caribbean: A Simplified Process Assessment Framework (2010)
  • PhD - Mendes Filho L: Understanding how user-generated content empowers the online consumer in the travel industry (2012)
  • PhD - Pongpattrachai D: The Model of IT Infusion in Small Audit Firms in Thailand (2007)
  • PhD - Stuart L: The Effect of Organisational Culture and Sub-cultures on Enterprise Systems Implementation (2013)
  • PhD - Suraweera T: IT management sophistication in small business : its definition, measurement and relationship with IT impact : (2004)
  • PhD - Tennant V: Understanding Changes in Post-Adoption Use of Information Systems (IS): A Generalized Darwinism Perspective (2014)
  • PhD - Tran P: The Role of Information Transparency in Extended Use of e-Government Services (2017)
  • PhD - Vaezi R: User Satisfaction with Information Systems: A Comprehensive Model of Attribute Satisfaction (2013)
  • Masters - Chan PYP: Factors influencing the adoption of E-commerce: A study of on-line share trading technology within NZ brokerage firms (2001)
  • Masters - Martin R: 1998-Masters Thesis-Martin, Ross (1998)
  • Masters - McIntyre A: How did that happen? An investigation of organisational outcomes when technology is used for knowledge sharing (2018)
  • Masters - Mehrtens J: 1998-Masters Thesis-Mehrtens, Jenni (1998)
  • Masters - Muhammad Farid N: Audit data analytics: Current practice and determinants among audit firms in New Zealand (2019)
  • Masters - Welschen J: An Investigation of the Impact of Extrinsic and Intrinsic Motivators on Organizational Knowledge Sharing (2014)
  • Masters - Zhang J: Emergency Notification on Mobile Devices – A Trade-off between Protection Motivation, Privacy Concern and Personalised Notification (2017)
  • Masters - Zhu X: Predicting intentions to seek health information online: An integrated model (2018)
  • Masters - Canay K: Assessing the Impact of Virtual Reality on Learning Outcomes (2017)
  • Masters - Jariwala M: Technostress: Examining the Impact of Personal Mobile Device use on Employee Work-Life Conflict (2017)
  • Masters - Liu F: Investigation into factors influencing consumers’ attitude to use the Artificial Intelligence Digital Human (2019)
  • Masters - Sahi N: How can we Motivate Individuals to Implement Security Mechanisms on their Home Computers and Laptops? (2018)
  • Masters - Zheng Z: Investigating factors that impact users' attitude towards biometric identification in online banking (2018)
  • Masters - Zhong C: The role of MOOCs in supporting professional development in organizations (2019)
  • Masters - Zhong W: Understanding the factors of user resistance in the context of emerging innovative technology (2017)
  • Honours - Stegmann J: Green Information Technology: Factors Influencing the Adoption of Green IT within Organisations (2009)
  • Honours - Wen C: User Resistance to Information System Implementation in a Lean Organisation (2010)

Editorial Work

Displaying all items.
  • AJIS: Australasian Journal of Information Systems Section Editor ( 2014 - 2021)
  • Data Base for Advances in Information Systems Associate Editor ( 2011 - 2021)
  • International Journal of e-Collaboration Associate Editor ( 2018 - 2021)
  • Journal of Cases on Information Technology Associate Editor ( 2005 - 2021)
  • Journal of Global Information Management (JGIM) Associate Editor ( 2016 - 2021)

Review and Refereeing

Displaying all items.
  • Decision Sciences ( 2012 - 2021)
  • European Journal of Information Systems ( 2006 - 2021)
  • Information and Management ( 2012 - 2021)
  • Journal of Global Information Management ( 1997 - 2002)
  • Journal of the Association of Information Systems ( 2012 - 2021)
  • MIS Quarterly ( 2006 - 2021)

Research Groups

  • Centre for Inclusive Digital Enterprise @ UC Business School (CeIDE@UC, pronounced “seed”)
  • IT, People and Organisations

Future Research

  • IT and People
  • IT for Health and Wellbeing
  • Data Privacy & Security
  • Emerging IT and impacts on the Workforce

Key Methodologies

  • Quantitative Research Methods
  • Structural Equation Modeling with Partial Least Squares
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